Phase 1 of HOOP (Hospital Out Of Hours) went live at the Calderdale site at 5pm on Wednesday 14 September. This includes electronic task management system through Nervecentre to raise and delegate tasks during the ‘out of hours’ period overnight and all day at weekends and bank holidays.

Despite an initial brief technical glitch, tasks were soon coming into the new Clinical Coordinator and were distributed to junior doctors and ACPs on duty that evening. Our team of CSWs were soon out and about performing routine venepuncture, cannulation and ECGs. Sick patients with a high NEWS score were escalated through Nervecentre directly to the coordinator triggering a more timely review.

Wards are now setting scheduled tasks for ECGs and CVAD antibiotics allowing the coordinator to plan the workloads of the HOOP team. Having the visibility of the junior doctors’ workload by a single coordinator allowed work to be evenly distributed and priority need to be met. Over the weekend TTOs tasked into the system allowed discharges across different wards to be prioritised aiding efficient patient flow throughout the whole hospital.

If you have used the system and would like to pass on your feedback please use this online survey https://www.surveymonkey.co.uk/r/89JLP8Y

The training at HRI is due to commence mid-October for a Go Live in mid-November. Colleagues who would like to know more about the system can contact Dr. Annette.Burnby@cht.nhs.uk (Clinical Lead) or Catherine.Briggs@cht.nhs.uk (Lead Nurse) for more information.