We had a whopping 950 responses to our short survey aimed at improving our communications at CHFT. If you took the time to complete it....then we'd like to say a massive thank you.

 

 

We'll be analysing the information in more depth so that we can use it to help, amongst other things, a refresh of our team briefing process. 

 

 

But for now, here are a some key stats: 

 

Of the responses:

  • 78% were from colleagues who are not line managers
  • More than 91% said they generally use a computer during their working day
  • Around 83% of colleagues have a regular team meeting - with the largest proportion of those meeting monthly

 

Currently the top three ways colleagues currently find out what's happening at CHFT are:

  • 1. CHFT Weekly
  • 2. Email
  • 3. Line manager

 

We also asked colleagues their preferred way of receiving information in the future. The top response was from their manager or at a team meeting, though this was also followed quite closely by email and CHFT Weekly.

 

There were also lots of useful comments made which we'll be grouping by theme to see how we can use them to make improvements.

 

Quick breakdown of number of responses and roles:

 

Division     

Number of responses

Medical

204

Surgery & Anaesthetics

146

Family & Specialist Services                   

177

Community

116

Estates & Facilities

113

Corporate

96

THIS (Health Informatics)

93

 

The role that matches you most closely

Number of responses

Nurse

231

Doctor

61

Other healthcare professional

195

Admin & Clerical

258

Estates & Facilities

83

Non-clinical support staff

52

Other

68

** not all colleagues responded to every question