Locala have transferred communications for the following services into their central Single Point of Contact:

• Cardiology
• Continence
• COPD
• Diabetes Specialist Nursing
• Heart Failure
• Pulmonary Rehab
• Respiratory Specialist Nursing

This means that all telephone calls in relation to these services should be made on this number:

• Telephone:  0300 304 5555 (local call rate).

Referrals

The Single Point of Contact number does not accept referrals by fax or post. Please make referrals via:

• SystmOne ereferrals (please remember to complete all sections)
• Locala website eReferrals https://www.locala.org.uk/ereferrals-home/

Select the service you want to refer to, complete the referral form then click submit. The form will be sent via a secure server to the relevant service.

• Telephone 0300 304 5555

Feedback about any Locala service, including the Single Point of Contact, is welcomed and should be directed to Locala’s Customer Liaison Team on 0303 003 4529, Option 1 Monday to Friday, 8.30 -17.30, excluding Bank Holidays, or via enquiry@locala.org.uk

Yours sincerely                                                                        

Tina Quinn

Director of Quality

Locala