Our Healthcare assistant, Bridget Rice, has received some great feedback for her work at the Macmillan unit this week:

"Today I attended CRH at approx 14:30 with my mum and dad. My mum had an appointment at the eye clinic for scan results and my dad had an appointment at the Macmillan unit as he has been diagnosed with bladder cancer.

"Whilst walking to the eye clinic my dad's catheter bag had leaked due to fault. We went the the urology department to see if we could get a new bag. We were directed to the outpatients department where we were seen by a lovely healthcare assistant, I believe her name was Bridgette Rice.

"I would like to say a massive thank you to her for her help, she went well out of her way and above and beyond what we was asking for. She managed to source a new bag and helped my dad to remove the old one and fit the new one as he is still a bit new to this procedure.

"She showed care and compassion towards our situation and was very understanding. I am very grateful you could tell she was working in a busy clinic but still took time out to see to us. She is a credit to your trust."