Our HRI switchboard receives around 500 calls per day, and in a large number of cases callers are waiting more than five minutes to get through.

This can cause people added anxiety at a time when they may already be worried. 

Assistant Divisional Support Services Manager, Fran Brocklehurst said: "Our 3-man team work 24/7 and are keen to provide an efficient service to both external and internal callers. It would be really helpful if colleagues could use the attached documents to find out numbers in the first instance.

"That way we'll be able to make sure we can answer as many calls as possible, improving customer service.

"I'd like to thank colleagues for their co-operation, and to add that of course we're still here if you need us!"

If you have any enquiries/queries regarding your salary, please contact payroll directly using the numbers below.

Payroll extensions:

5049

5024

5047

5050

5051

5017

5020

If you are calling from CRH to HRI payroll please prefix these number with 791.

Is your phonebook entry up-to-date?

You can update and amend your own details in the intranet phonebook - this will mean colleagues will be able to find your contact information more easily.