Patients and visitors now have access to ward specific information - keeping them up-to-date with useful information during their stay with us.

The leaflets, which are left by beds or on bedside tables, are laminated to high infection control standards so they can be cleaned for the next patient.

Of course patients and visitors are always welcome to talk to any of our colleagues if they have questions, but this is just another way of them having access to useful information.

Patient Andrew Bennet told Staff Nurse Miguel Angel (pictured in the attachment above) " The leaflets are useful for us as patients, particularly those that may not have visitors with them. There is a lot of information, such as contact numbers and pictures of the uniforms of your staff".

Each ward has received two copies of the leaflet in yellow for visually impaired patients and visitors. It will also be translated into the top three languages used across our Trust: Urdu, Punjabi and Polish.  These will be available on the new repository for printing out on request and a paper copy given to the patient.

Clinical Audit Team member Angela Davies pictured above with Joanne Fairclough said "It's taken a while to get to the stage as we really wanted to get it right. I'm really pleased with the leaflets. I think they'll be great for patients and visitors.

"We've worked together with the wards to make sure the information is accurate - we really couldn't have done this without them."

The bedside leaflets are just one of three new initiatives introduced as part of the Patient Experience project. Recently large public information boards (see attachments) have been put up in all areas so that patients and visitors can see information about the ward environment, safety information stats and Friends and Family Test feedback.

And the behind-the-bed boards are now up in all wards. These give important personal information about the patient including what's important to them. Magnets with images are attached to indicate conditions that nursing teams need to be aware of for each patient (such as nil-by-mouth).