Hello my name is...isn’t a new concept to our Trust, with many colleagues attending the presentations that Kate gave when she came along to the Trust last year. And matrons Gemma Berriman and Karen Melling along with Lead Nurse for patient safety Mel Groocock promoted the campaign earlier this year.

Many colleagues  are already introducing themselves to patients, but we also know through our patient feedback that sometimes this is still not  happening.

It is a little thing but let’s not forget how important it is to people. So all our colleagues are asked to consider again whether they:

•             Always introduce yourself by name, and prompt colleagues to do the same

•             Have your name badge visible at all times

•             Make sure patients understand their role in their care or treatment

Consultant Paediatrician Sal Uka told the Patient Experience and Caring Group:  “It's easy to see Hello my name is… as a gimmick but its simplicity is its strength.  Introducing yourself with a smile says so much to the patients and relatives and should help set the tone for what else needs to follow.

** Read more about Kate’s story at hellomynameis.org.uk