Final preparations are being made to introduce public-facing information boards onto wards in the coming weeks.

The boards will standardise the information we share with patients and their relatives across both sites. And they have been designed as a direct result of feedback from patients and will be updated regularly.

At-a-glance information such as the latest Friends and Family scores, key performance stats, such as hand washing and last avoidable fall will be included. There will also be the opportunity to share ward specific progress on feedback that has come in from patients and their relatives, as well as ongoing improvements.

Sister Rachel Garside from Ward 5AD said: "We've always had to update two sets of information, so for me as well as the boards looking great, we'll only have to do it once, which makes things easier for us too".

The new boards form part of the work of the Patient Experience and Caring Group headed up by Quality Improvement Manager, Alison Lodge.

A new A3 laminated information sheet for all patients and their visitors will also soon be available for each new patient on bedside tables. The sheet gives general information about the hospital site such as parking, contact information and refreshments. It also explains the preparations needed to go home. Once again it was drawn up as a result of feedback from patients and is being trialled on wards 17 at HRI and 5C at CRH.

Patient Pritesh Mistry photographed above with Volunteer John Green on Ward 17 said "I'm from Bradford and this is my first time at this hospital, so it's all new to me.

"The contact information and pictures of uniforms was really useful, but one of the most helpful things was the information on how to prepare to go home. It's useful to know what will happen next".