Our new three-screen state-of-the-art Digital Operations Centre has opened at HRI.

The new centre supports the Bed Management Service working with the clinical teams and operational managers.

Our Patient Flow team, night matrons and Hospital Out of Hours Programme (HOOP) teams are based in the newly-created space.

With all their information at their fingertips, they can ensure our patients are in the right place and at the right time, using EPR working with real-time information.

Lead Nurse, Heather Cording (pictured fifth from the right) said “This new Digital Operations Centre will give us live, up-to-date real time information so we understand where our issues lie with capacity and demand.

“It’s vital to help the transition that wards and departments help support us by making sure capacity management and bed state is up-to-date in EPR at all times”.

Chief Operations Officer, Helen Barker sponsored the project. Helen told us “The new centre is the engine room of the organisation, and when it runs smoothly then so does our Trust.

“I want to give colleagues the best environment to carry out what is often a challenging job, and I’m looking forward to opening a centre at CRH in the New Year”.

The centre is on the lower ground floor in the Women’s Health Unit, opposite the plaster room.