Colleagues from East Lancashire NHS Trust have been to visit our Emergency Departments after an impressive start to the year.

CHFT achieved 95% performance for the four- hour Emergency Access standard in the first quarter of the year. The Emergency Departments (ED) are also delivering one of best results for ambulance 15 minute turnarounds in the region.

They have worked with the informatics teams to implement new screens to aid staff in their day-to-day working and now new screens are  displaying live information which includes waiting times for patients. The screens in the main area of the departments aid staff by giving them live information on how well they are delivering quality care. There is also information on how the Trust is working in comparison to other trusts nationwide.

Bev Walker, General Manager in Emergency Care, said: “ Keeping patients informed of waiting times and how good the care is in the Emergency Departments is really important and supports a good patient experience. The screens are part of a number of initiatives being introduced in each department offering different ways of communicating with our patients. We welcomed the visitors from ELTH and the opportunity to share good practice staff are providing for our patients.”