To help you with pay issues – and to avoid  delays and having to rely on payroll to sort out issues – our e-roster team have produced this guide. See attachment.

This shows who to go to and how you can sort them out for a swifter resolution.

Healthroster has a functionality to allow you to proactively check all shifts are present and processed  at month end. If this does not happen please  speak to their ward managers to correct prior to the payroll closedown.

E-roster lead, Rosemary Hagreen said: “ Ward/Area managers do not intend to miss shifts off the rosters or forget to lock them down for payroll but at times of pressure this sometimes occurs. By all working together we can ensure that we get paid in the correct timely manner for shifts worked.”