Kirkwood Hospice is highly praised in the latest report from the CQC

The Care Quality Commission (CQC) inspectors made an unannounced visit to the hospice in September last year and awarded it Good overall and singled some care as ‘Outstanding’.

 In the report, inspectors described our service as having “a strong visible, person-centred culture” adding: “The service has a clear vision and set of values that includes honesty, involvement, compassion, dignity, independence, respect, equality and safety.”

It also praised our staff who it says are “highly motivated and inspired to offer care that is kind and compassionate.”

As part of their investigation, CQC inspectors spoke with patients and families, who were keen to highlight their experiences.

One patient commented: “I felt safe as soon as I came to the hospice.”

Another said: “The staff are kind. I’ve been given my personality back.”

One person even told inspectors that hospice staff had made it possible for her dog to visit her on the in-patient unit, saying: “You can’t do that anywhere else.”

Chief Executive Michael Crowther said: “This latest report from CQC is another positive endorsement that the care we provide for people across Kirklees is very high quality.

“At Kirkwood, our priority is to provide care that focusses on the individual and those close to them. We help people to live the best quality of life they can through quality advice, support and personalised care.

“As we enter our 30th year of providing specialist care in Kirklees, the report also helps our plans to further develop our services and continue to improve what we offer to people.

“We are now collecting more feedback from patients and their families than ever before and using it to help us to improve the quality of our service.

“We remain determined to reach out to more people in Kirklees who could benefit from the outstanding care that is provided at Kirkwood.”

To read the full report click here