We send around 72,000 emails across CHFT a day…..yes that many! So it’s no wonder there are sometimes delays getting back to each other.

Colleagues who completed our communications survey told us too many emails are sent across CHFT, that they're not specific enough, not always relevant and there is a tendency to copy in more colleagues than necessary.

So...if your colleagues don't have the time to wade through their emails, it's probably also effort wasted on your part. Our handy facts and advice sheet should help you take the plunge and cut down on the number of emails you send - as well as give you some hints and tips too.

The A3 sheet (attached to the CHFT Weekly email you're reading) includes advice such as:

• Tips for writing mails that are quick and simple to understand - especially if there is action needed
• Targeting your messages for a better response
• Forwarding mails 
• Who to copy in, and as importantly, who not to
• Replying to the right people rather than everyone

We're also working with Health Informatics to develop better email distribution lists which will mean we can target our communications to the right audience, rather than always sending messages to vast amounts of colleagues. This work is ongoing and as soon as we have the new lists up and running we'll let you know.