Here is a brief description of recent policy changes. Please make yourself aware of the changes, as they may also impact training requirements.

You can find all our policies in the Policies and Documents Library. Use key search terms to narrow down your results.

NEW - Accessible Information and Communication Policy

A lack of accessible communication and information is a barrier to accessing appointments, communicating with health professionals, finding out test results, receiving accessible information on discharge and medication instructions.

This new policy will ensure our information conforms to the NHS Accessible Information Standards (AIS). The Standard means that people with communication needs must receive health and social care information in a format they can read and be communicated with in a way they understand.

The Medicine Code- Unlicensed Medicines Policy

New checking procedure added for the 'receipt and checking of unlicensed medicines in Pharmacy.'

Freedom to Speak Up Group Policy

The policy has been updated to reflect that we now have two Freedom to Speak Up Guardians. Both Carol Gregson and Caroline Lane will have access to investigate your concern unless you explicitly request otherwise when logging them from the portal.