Patients Know Best (PKB) replaced the Your EPR patient portal at CHFT last Monday, 30th September. It complements our new DrDoctor appointment management system, giving patients the ability to view and manage their health information and care from CHFT in one place, improving their experience.

Anyone who has been a patient at CHFT (aged 16 and over) will be sent an invitation to register for PKB from email address no-reply-uk@patientsknowbest.com. If you're asked, please assure patients that this is not a scam email.

PKB brings together patient data from health and social care providers and the patient's own recorded data into one secure health record, empowering patients to better manage their health at home, or wherever they may be.

Patients may already have a PKB record and see other Trust information when they register, as they may have ongoing or previous care from other trusts. Some may also see that they have a record at Mid Yorkshire but they are not a direct patients. This is because some tests are completed on our behalf by them.

Our website Patient Portal page has lots of useful information, frequently asked questions and allows people to register for the portal too.