Ward 10 shared their thanks with Domestic Assistant, Mary Phillips, and Housekeeper, Jane Shields, as part of last week's Appreciation Week.

Surgery and Anaesthesia Matron, Sarah Wallwork, said: "They are both really integral to the team and have a positive impact on staff morale and patient experience. 

"Jane is the resident feeder and is always encouraging patients to eat and going that extra mile to make sure she has something they like. She does this with the staff too - I'm always being offered goodies!

"Every morning Mary meets me with a genuine smile and a wicked sense of humour. I've witnessed some great interactions between Mary and patients, when pre or post-surgery days can often be filled with anxiety, pain and unsurety, Mary is an easy person to talk to and often has them laughing."

Do you have feedback to share about a CHS Service you've received?

Mary is one of our CHS Colleagues. CHS provide a range of services for our Trust and they currently have a survey open where you can provide your feedback on their Customer Care. So if you've had great service from the team, please let them know CHS Customer Care Survey 2023 (office.com)