We will be starting a programme of work to replace some of our Canon multi-function and desktop printers across CHFT, beginning on Monday, 16th November 2026.

The rollout will involve engineers removing existing devices and installing replacement printers. In most cases, this work will be completed during a single visit; however, users should expect some temporary disruption to printing, scanning and photocopying services while the installation is taking place.

As part of this programme, printers will be taken through clinical and non-clinical areas as existing devices are removed and their replacements installed. Installation schedules will be agreed directly with the departments involved wherever possible. Whilst every effort will be made to minimise disruption, there may be temporary impacts to local walkways and corridors during the transportation and installation of equipment.

To minimise operational impact:

• Installations have been scheduled in coordination with local site and departmental representatives.
• Devices will be fully configured and tested as part of the installation process.
• Alternative printing facilities may need to be used for a short period whilst replacement devices are being installed.
• IT support teams will be available throughout the deployment to address any issues that may arise.

Further communications will be issued directly to departments ahead of their scheduled installation dates.

What do I need to do?

No action is required from most users. We have included some Frequently Asked Questions in the attachments below.

Please save any documents currently being printed before your scheduled installation date and be prepared to use an alternative printer for a short period whilst the replacement is completed.

Thank you for your cooperation and support as we deliver this important programme and continue to improve the Trust's printing services.