A new electronic Was Not Brought Referral process will go live in EPR on Monday, 3rd August 2026. We are asking all colleagues working within our Outpatient Departments to make themselves aware of the new process.

Please follow these steps:

  1. When children or adults are not brought for their medical appointments, please review the Management of Patients Not Brought Policy and consider a referral to the Safeguarding Team.
  2. This new referral replaces the paper form, which should only be used when there is a an EPR outage.  To allow for a period of transition, paper forms will continue to be accepted until Monday 31st August.
  3. Please ensure that you follow the administrative tasks before referring to the Safeguarding Team and attach details of subsequent appointments as per the policy. 

All referrals will be sent electronically to either the adult or children safeguarding team inboxes.

The SOP for the new form can be found below, and in the EPR SOPs.   

If you have any queries please email cah-tr.CHFTSafeguarding@nhs.net

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