We are aware that fraudulent emails are circulating which are designed to look like they have come from ESR.
The emails usually contain a link directing colleagues to a website which has been deliberately crafted to mimic the ESR login page, prompting staff to enter their username and password.
If a colleague enters their details, the sender could:
- Log in to their ESR account
- Access personal, employment, and sensitive data
- Change bank account details
- Redirect salary payments
- View or amend other ESR records
How to protect yourself
- Emails from ESR will never ask you to log in via a third‑party link
- Hover your mouse over any link to reveal the real web address
- Access ESR only through:
🔹 The Trust intranet
🔹 The NHS ESR portal
🔹 Your usual bookmarked link
If you receive a suspicious message
Do NOT reply, click links, or enter login details. Instead:
- Forward it to spam@this.nhs.uk and then delete the email from your inbox and also from your deleted items.
If you think you may have entered your details
- Treat it as urgent
- Change your ESR password immediately
- Inform IT and also our Local Counter Fraud Specialist (LCFS) Shaun Fleming on shaunfleming@nhs.net
- Monitor your ESR account for any unexpected changes
Please remain vigilant and report anything suspicious.