People who use the wheelchair service in Calderdale and Kirklees provided by Ross Care are being invited to share their views and experience of the service.

Ross Care provide clinical assessments, posture and mobility equipment such as wheelchairs, repair and maintenance.  

NHS West Yorkshire Integrated Care Board (ICB) who are responsible for planning and buying the service want to know what is working well and what could be better. They are working with Disability Partnership Calderdale, PCAN, Healthwatch Kirklees, Healthwatch Calderdale and Ross Care who have helped the ICB design a survey and online events where people can give their views. Feedback will help the ICB;

• Understand what is good and where changes can be made.
• Make sure the service is fair and gives good value.
• Help people get the support they need, when they need it.
• Make things better for everyone who uses a wheelchair or mobility equipment.

Please fill in this survey if you use the wheelchair service provided by Ross Care in Calderdale or Kirklees, or care for someone who does: https://www.smartsurvey.co.uk/s/RCwheelchair/. The survey will close on Monday, 5th January 2026.

You can also join an online listening event on Monday, 8th December, 13:00 - 15:00 or on Wednesday, 10th December, 18:00 - 20:00, to learn about the service, ask questions, and share your ideas for making things better. Register at https://wheelchair-event.eventbrite.co.uk

If you are a club or group with members who are using the wheelchair service provided by Ross Care in Calderdale or Kirklees and would like to invite the ICB to your next meeting to hear your views please contact wyicb-kirk.engagement@nhs.net