Clinical colleagues may be aware that the analyser used for performing urine microscopy has been out of service temporarily due to an unexpected technical fault.

As we have been unable to process urine microscopy requests, we kindly ask that you interpret urine culture results in conjunction with clinical findings and dipstick testing in the interim.

Please be assured that we are in active communication with the analyser supplier to resolve the issue as quickly as possible. Our team is doing everything we can to expedite the repair of the equipment and restore the service promptly. We anticipate the analyser will be repaired this week.

We recognise how important timely urine microscopy results are to your clinical decision-making and sincerely apologise for any inconvenience caused.

Thank you very much for your understanding and patience during this period.