The iLab Apex system will be unavailable due to scheduled maintenance on Tuesday, 15th July, between 07:00 and 09:00. This downtime is necessary to support the installation of essential new IT hardware.

During this period:

• Laboratory staff will be unable to access the system, and Pathology departments will activate their Business Continuity Plans.
• New results will not be transmitted to EPR or ICE during the downtime. However, historic results will remain accessible. All results will be available on EPR as normal after downtime.
• Only urgent samples will be processed. Results for these will be communicated directly to the requesting clinician or ward, where appropriate.
• Please only send truly urgent samples for processing during this time to avoid delays.
• Please print EPR request forms for urgent samples during the downtime.
• We kindly ask that you only contact or visit Pathology for urgent matters during the downtime to help minimise disruption.
• ICU routine samples are asked to arrive with Pathology by 05:00 to ensure time for processing

For any issues or escalations please contact:

• Biochemistry HRI 5884, CRH 4465
• Haematology HRI 4506 ,CRH 4456
• Transfusion HRI 2553, CRH 4315
• Microbiology CRH 4457